We can’t wait to meet you and want to make sure that your time in Thomazini Beauty is the most nourishing, effortless, and soul-enhancing experience. Please take the time to understand the following commitment that we both uphold and expect from all of our clients to create the unique culture that we’ve become highly sought after.
All new clients are required to submit a new client intake form and must have a credit card on file to book an appointment. You can submit this when booking an appointment online. If you submit an inquiry from the contact form, we will send you this new client intake form to complete before your appointment is scheduled.
A credit card is required to be kept on file to schedule any service. Your card will never be charged without your consent unless you have violated our Cancellation/No Show Policy.
You are invited to wait in our waiting area until your esthetician is ready to bring you into the treatment room. Although we do not charge late fees, please be advised that if you are running late, time will be deducted and you will still be responsible to pay for the original full scheduled service. Arrivals later than 10 minutes are subject to cancellation out of respect for your service provider and other clients waiting for our services. Clients who miss their appointment slot are subject to a full charge for their scheduled services.
Thomazini Beauty has a no-refund policy. As your satistaction is our highest priority, if you are not completely satistied with the treatment you received, please let us know during your treatment or within 48 hours after your service has been performed. We are committed to making any needed corrections within 7 days of the scheduled service.
For your comfort and safety, please notify our service provider if you have any allergies, physical issues/disabilities, are pregnant, are on any medication, or have any other health concerns that may affect your treatment. If you experience discomfort or any other symptoms during the treatment, please alert your service provider immediately.
Thomazini Beauty represents itself as a professional environment where both the service provider and client can experience result-driven treatments while being in a zen state of mind. We reserve the full right to decline/refuse service to anyone who doesn’t respect our spa’s values and policies.
